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Should You Manage Your Rental Property or Hire a Professional?

Updated: Oct 18



Deciding whether to manage your rental property yourself or hire a professional is a significant decision for property owners.


Let’s explore what’s involved in property management, the benefits of doing it yourself, and the signs it might be time to bring in a professional.



Understanding Property Management Responsibilities


Regardless of who is managing the property—whether it’s you or a hired professional—there are key tasks that need to be handled. Here’s an overview of some essential responsibilities to consider when deciding whether to go DIY or hire a professional manager.



Navigating Landlord-Tenant Laws


Landlord-tenant laws can be complex but are crucial for managing rental properties legally in Santa Cruz. These laws cover everything from tenant screening and rent collection to eviction procedures. Ignorance of the law is not a defense in court, so if you’re new to the rental business, it’s important to dedicate time to understanding these regulations.

Staying informed is key, as laws in California can change yearly. Joining associations such as the California Apartment Association or local rental housing groups can help you stay up-to-date on important legal changes.



Handling Maintenance Requests


Property management involves addressing maintenance issues promptly, whether it’s routine repairs or emergency situations. If you opt to handle things yourself, having a list of trusted, insured vendors for various repairs (plumbing, electrical, HVAC, etc.) can make a significant difference in your response times and costs.

Make sure tenants know how to report maintenance requests—whether by call, email, or text. Setting up a system in advance will help avoid last-minute scrambles and emergency service fees.



Marketing Vacant Properties


When your rental is vacant, you’ll need to find new tenants. This means marketing the property effectively through online listings, social media, and perhaps hosting open houses. Platforms like Zillow offer features such as 3D tours, which can be shot on your phone, making it easier for prospective tenants to view the property remotely.

Your rental ads should be comprehensive, covering:

  • Available move-in date

  • Showing schedules

  • Detailed descriptions, including location, layout, and unique features

  • FAQs, such as whether parking is included, pet policies, and utility details



Screening and Selecting Tenants


Proper tenant screening helps protect your property and ensures compliance with legal requirements, including the Fair Credit Reporting Act and fair housing laws. Document your screening criteria and apply them consistently to avoid discrimination claims.



Resolving Tenant Issues and Complaints


Maintaining good tenant relationships is crucial to minimizing turnover. Address complaints professionally, listen actively, and follow up promptly. Avoid mediating disputes between roommates directly and focus on open communication to foster a positive landlord-tenant relationship.



Rent Collection


Collecting rent can be straightforward, but late payments complicate things. Be prepared to follow up on overdue rent and, if necessary, initiate legal proceedings for eviction. Typically, rent is due on the first of the month, with a grace period before late fees apply.



Managing Evictions


Evictions are complex and can be costly. Familiarize yourself with the legal process in Santa Cruz to ensure compliance. Hiring a lawyer may be necessary to navigate the eviction process smoothly.



Pros of Managing Your Rental Property Yourself


For some property owners, managing the rental themselves is the best choice. Here are some potential advantages:


  • Full Control: DIY management allows you to make all decisions without the need for approval from a property management company.

  • Cost Savings: Avoid management fees and potentially qualify for tax benefits if you meet the IRS's Real Estate Professional (REP) requirements.

  • Hands-On Experience: Managing a rental can provide valuable insights into the industry, especially if you plan to expand your portfolio.

  • Direct Communication: Being the point of contact with your tenants can streamline communication, especially if you live near the property.



Benefits of Hiring a Property Management Company


If the DIY route doesn’t appeal to you, hiring a professional property management company like Andren Homes may be the better choice. Here are some benefits:

  • Expertise and Guidance: A professional company brings years of experience, knows local laws, and can offer reliable advice.

  • Time Savings: Free up your time by delegating property management tasks, especially during emergencies or while you’re on vacation.

  • Cost Efficiency: Professional management can reduce vacancy rates, attract high-quality tenants, and negotiate lower maintenance costs.

  • Optimized Rental Income: Property managers can help set competitive rent prices and fill vacancies quickly, maximizing your income.

  • Industry Knowledge: Tap into the company’s expertise, saving you from spending hours educating yourself on landlord-tenant laws or best practices.



When to Consider Hiring a Property Manager


If you’ve been managing your rental yourself, here are some signs it might be time to hire a professional:


  1. You Own Multiple Properties: Managing several units can be overwhelming, making it beneficial to delegate to a professional.

  2. You Live Far Away: The farther you are from your rental property, the harder it is to respond quickly to issues.

  3. You Have Other Time Commitments: Balancing property management with other responsibilities can be challenging.

  4. Falling Behind on Tasks: If essential tasks like inspections and rent increases aren’t being handled, it may be time for professional help.

  5. Management-Related Stress: If property issues are causing stress, hiring a manager can provide relief.

  6. Previous Bad Experience with a Property Manager: If you’ve had a negative experience before, look for a company that aligns with your management style.

  7. Struggling to Rent the Property: If your rental has been vacant for a while, a property management company with a successful track record can help.



Partner with Andren Homes for Your Santa Cruz Property


Choosing a property management company is a significant decision. Andren Homes has been a trusted partner in Santa Cruz, bringing years of experience to property owners who want to enjoy life without the stress of property management. Our dedicated team ensures your property, tenants, and investments are well taken care of.


Schedule a consultation with Andren Homes to see how we can simplify your property management needs.


If you found this article helpful, follow us on social media. We post daily tips to help you manage your own rental property:





Logan Andren

Logan Andren is the founder and CEO of Andren Homes Property Management. Since launching the company, Logan and his dedicated team have simplified the rental property experience for numerous Santa Cruz homeowners. Their mission is to enhance the lives of their clients and community, focusing on providing exceptional service and fostering lasting relationships. DRE #0200‌2055



Get in touch with us:


: (831) 291-5043

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